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    Frequently Asked Questions (FAQ)

    Our patented Neolastin Complex (NuflexTM) is a powerful combination of active ingredients that hydrates and restores balance to the skin by supporting the skin's natural production of collagen and elastin. The skin is replenished for a more youthful, radiant look and feel.

    Our formulations are comprised of clinically-validated key actives which are incorporated at their appropriate use level (not token amounts) to generate optimal results. The NuflexTM patented technology complex formulated into all of our products has been clinically proven to immediately jump into action upon application to deliver its benefits where it counts the most, and not just sit on top of the surface of the skin.

    Our products are suitable and beneficial for all skin types, including sensitive skin. No matter your skin type, our highly-concentrated and fast-penetrating formulas are designed to instantly saturate your skin with a potent dose of nutrients and bio-active ingredients.

    Follow the instructions that are included with each product. Always apply our products to clean, bare skin. For optimal results, apply our Face & Neck Regenerative Serum first, followed by our Revitalize & Firm Eye Cream, and Rejuvenate & Hydrate Moisturizing Cream.

    Because our products are highly concentrated and fast penetrating, your skin should feel immediately hydrated and refreshed. You will experience marked results in 4 weeks. Your skin texture will look and feel greatly improved, and over time, your skin will continue to repair and become more resilient

    Yes, all of our products are dermatologist-tested and clinically proven to work.

    Our products are free of fragrance, parabens, animal-derived products, and GMOs.

    While some of our ingredients are plant-derived, our products are not all-natural. Our proprietary ingredients and formulas are scientifically developed and clinically proven to improve the health, quality, texture, and appearance of skin.

    No, we do not believe in, nor do we engage in, any form of animal testing.

    We do not have any animal-derived ingredients in our formulas.

    Yes, our products are Halal.

    Unfortunately, due to Covid-19, we cannot accept returns of products that have been opened. Please send a detailed email to our customer satisfaction team so we can work with you on a solution.

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