Shipping policy
NEOSHIPPING INFO
Shipping Information (US)
We offer FREE domestic ground shipping to all U.S. states and Washington D.C. (excluding Alaska and Hawaii) on all merchandise orders $100.00 and over (excluding taxes). Domestic ground shipping on orders $99.99 or less will incur a flat fee of $6.95
Shipping Delivery Times
Orders must be placed by 12pm EST to start processing on the same day and most orders will be shipped within 2 business days of receiving the order. Delivery times are based on orders placed between Monday – Friday (excluding U.S. federal holidays).
Overnight Shipping
All orders outside of the continental United States will be shipped via 2-day shipping for a fee of $14.95. Customers within the continental United States may also opt to ship via 2-day air for a fee of $14.95.
Business Days & Holidays
Orders ship Monday - Friday, excluding federal holidays within the United States.
Packages do not ship from our distribution center on the following holidays (USPS orders only):
- New Year's Day
- Martin Luther King Jr. Day
- President's Day
- Memorial Day
- 4th of July
- Labor Day
- Thanksgiving
- Christmas
Tracking Orders
Tracking and order information will be sent via email when your order is ready to be shipped.
For more information or questions, please email hello@neolastin.com.